OpenAI wants you to use AI — but not to train its AI

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Sep 25, 20262 mins

Contractors fired for cutting corners when monitoring ChatGPT responses.

hand holding smartphone with spiral staircase nautilus shell infinity by simon marsault via unsplash
Credit: Simon Marsault

Here’s an interesting concept: an AI company that fires people for using AI. It sounds like a strange way to run a company but there’s a real reason behind it.

OpenAI has been hiring contractors who have been tasked with reading ChatGPT users’ prompts to help improve responses by providing some real human input.

Unfortunately for OpenAI, it found many of them were using AI to train the AI, so not providing a human touch at all, according to a report in 404 Media. The company has subsequently fired many of the contractors, although 404 Media didn’t reveal the number.

None of them can say they weren’t warned, however. The terms for the contractors are set out in their working conditions. “Do not use AI detection tools, or AI yourself. Do not use GPTZero or any other AI detection tool. They are not reliable. Reviewers may not use AI either, including Grammarly and AI translation, to review, write feedback, or write comments.”

Despite this stark warning, many of the contractors turned to AI to assist in the work. OpenAI is very keen to avoid “model collapse,” a phenomenon in which AI models trained on text written by previous generations of AI models perform worse than their predecessors. It’s a form of digital inbreeding that industry observers have previously warned about, and which could have a deleterious impact on business.

One contractor told 404 Media that it was a common practise. “It’s pretty much the one thing that will get you kicked off ASAP. In a group of thousands, there are tons that have been caught.”

It will be hard to ascertain just how widespread the practise is as OpenAI declined to comment on the situation.

This article first appeared on Computerworld.

Maxwell Cooter

Maxwell began writing about technology in 1984, when mainframes ruled the world. Since then he has written for just about every business computing title in the UK, and for a few in the US, covering everything from Artificial intelligence to Zero-day exploits and all points in between. He has also been editor-in-chief of several award-winning titles, including Network Week, Techworld, and Cloud Pro, and a regular contributor to Whatsonstage.com. In his spare time he coaches a junior rugby team.

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